Ratings Guide
Official Betting Review understands today’s online gamblers’ needs and concerns. That is why we considered the most popular questions and criteria to establish our ratings system. While Sportsbook/Casino/Poker sites may purchase sponsorship, they may NOT purchase a rating; grades will only be awarded after our internal researchers and insiders have vetted the company.
Here is our review/ratings guide:
| From 8+ to 10+ | = GOLD |
| From 6 to 8 | = SILVER |
| From 3+ to 5+ | = BRONZE |
| From 1 to 3 | = BLACK |
GOLD:
Well established and reputable operation, solid financial stability, top-notch customer service, competitive lines, and excellent bonuses. No slow or non-paying records.
SILVER: Well established and reputable operation, good financial stability, courteous and polite customer service, somewhat competitive lines and fine bonuses. No non-paying some slow paying records.
BRONZE: Not well established or new in the market, mediocre customer service and risky bonuses. Slow paying records and may report some non-paying ones.
BLACK: Very new to market and/or bad reputation. Poor customer service, mediocre lines, risky bonuses non published financial records. Slow pay or no pay.
Below you will find the parameters that we use to review/rate the gambling sites:
- What is the company’s reputation?
- Are they a legal operation?
- For how long have they’ve been in business?
- Are they financially stable?
- What are their privacy policies?
- What are their best perks?
- What payment methods does the company offer?
- Do they have quality customer service?
- If the customer wins, will he/she get paid?
- How fast do they process their payouts?
- What is their bonus structure?
- Are their bonuses and promotions misleading?
- Do they offer competitive odds?
- What is their business model?
- Are they backed by a bigger sportsbook?
- Do they offer loyalty programs?
- Are the rules and conditions clear and simple?
- What is the quality of response for live chat, email and phone services?
- Do they offer diverse gambling options?
- Is their staff knowledgeable and sharp?
- Is the personnel polite and courteous at all times?
- Head Linesman reputation and knowledge of the business?
- Do the clerks speak fluent English?
- Is their website user-friendly?
- What is the quality and stability of their software?
